To configure Chatwoot to use Email Inbox, add an Inbox channel inside Chatwoot.

If your email server, for example is: mail.domain.com

Use the File Manager to edit the file: /app/data/env.sh

Add this value:

Then proceed to restart the app to apply the change.

Then you can add the IMAP + SMTP email values inside Chatwoot.

Info:
The forwarding address displayed by Chatwoot can be safely ignored.